Cancellation policy

Cancellation conditions winter 20/21

• By an offically shutdown, is the cancellation free of charge
• Every booking is secured with the Wintercodex Vorarlberg.
• Cancellation is free of charge until one month before arrival. For cancellation in between one month and before one week upon arrival guests have to pay 70% of total costs. For cancellation within the last week upon arrival guests have to pay 90% of total costs.A free rebooking to a different period is possible at any time.

Extension for corona-related cancellations:

• If there is an official travel warning for the Kleinwalsertal or if you come from a designated risk area, the cancellation is free of charge

For all other cancelation reasons we recommend an incurrence by our partner ERGO Reiseversicherung AG.