Cancellation policy

Check-in and check-out is possible every day of the week. Check-in is available from 5pm, check-out time is 10am. The reception desk is open until 8pm. Please let us know in case you arrive later (phone 0043 5517 66510).

Cancellation fees are applied according to the general terms of the Austrian hotel industry.

Cancellation is free of charge until one month before arrival. For cancellation in between one month and before one week upon arrival guests have to pay 70% of total costs. For cancellation within the last week upon arrival guests have to pay 90% of total costs

We also recommend booking a travel cancellation policy with our partner ERGO Reiseversicherung. For short-term changes in arrival and departure dates or later arrival/earlier departure we charge 90% of the remaining costs.